Let’s first define the word travel and the word agent as the starting point for answering the question of what is a travel agent. I’ve done student travel; I used to work at a travel agency at American University. I even had clients who will make their own reservations directly with a cruise line or tour company then call and transfer their booking to our agency. Travel agencies are a strategic asset in the Frontier Airlines experience and serve a tremendous role in providing outstanding service to our mutual customers.
A customer could require services like tour packages, travel consultancy, ticket booking, handle travel documents (visa, passports etc), airport transfers, hotel bookings etc. Employment of travel agents is projected to decline 12 percent from 2014 to 2024.
A trusted travel agency can help manage details and paperwork on the client’s behalf. Travel agencies will be able to access their original PNR and make changes to the segments, but will be required to include a credit card form of payment for change fees and additional fare to be collected.
And finally, travel agents are useful in assisting in an emergency before or during your trip. Memberships associations give travelers access to the organization’s travel planning services for the cost of an annual membership rather than charging per transaction.
The infant fee, if applicable, will be assessed when the SSR INFT is sent by the travel agent, if on the initial booking request, it will be included in the total cost of the booking. These agencies specialize in tracking down deals for business travelers to help companies manage travel costs.